Compliance and Enforcement Policy
Set up by Act of Parliament in 1971, Chichester Harbour Conservancy (CHC) has the duty to conserve, maintain and improve the harbour and amenity area for recreation, nature conservation and natural beauty. As the harbour authority Chichester Harbour Conservancy is responsible for managing and running a safe and efficient harbours.
To meet these responsibilities effectively, CHC has a duty to regulate the use of the harbour within its jurisdiction as defined in the Chichester Harbour Conservancy Act 1971, including vessel traffic, by means of Byelaws, Special Directions, Harbour Directions and national and international legislation (such as the International Regulations for the Prevention of Collisions at Sea). The principle powers available to CHC are detailed in Schedule 1.
The Compliance and Enforcement Policy sets out the Conservancy’s overall approach to achieving compliance and provides information about the general principles CHC will follow, including a number of available enforcement options.
Data Protection
Chichester Harbour Conservancy is committed to the principles of the General Data Protection Regulations and complies with the law to ensure that personal data is processed legitimately, fairly and stored securely and safely.
On 16 April 2018 the Conservancy agreed a Data Protection Policy in response to the new requirements of the GDPR which come into force on 25 May 2018.
Chichester Harbour Conservancy’s Data Protection Officer is the Executive Officer Pasha Delahunty. For any further information on this policy, CHC’s approach to data protection or to make a subject access request, please contact info@conservancy.co.uk or call 01243 512301.
The Conservancy’s Privacy Notice details how we use your personal data.
Complaints Policy
We aim to provide good quality services which enable safe navigation of the harbour and the protection and enjoyment of the National Landscape. Unfortunately, things do go wrong sometimes and we value your feedback. It is really important for us to know when you are dissatisfied with our service so that we can resolve problems quickly and learn from any mistakes.
It is usually possible to resolve problems immediately and informally by contacting the Harbour Office by phone or email detailing the nature of the problem. We will identify the correct member of staff to deal with the problem and do our best to resolve it swiftly. However, if you are unhappy with our response, you can make a complaint. In order to treat complaints consistently and fairly we will follow the process outlined in our Complaints Policy.